Merchant Services Common Objections

1. I have a contract...
   
2. I lease my equipment...
   
3. I don't have time to look at my statement...
   
4. I use PayPal...
   
5. I use my cousin's service...
6. I have low rates...

I have a contract...
Most contracts are non-binding meaning you can cancel them at any time. Contract vary from 1-3 years and cancellation fees vary $100-$300. Often, the lower rates offered by TCA Business Solutions allow you to recoup the cancellation fee in less than three months.

I lease my equipment...
We can reprogram existing equipment and changing Merchant Services is separate from your product lease.

I don't have time to look at my statement...
Let us do that for you. We can prepare an analysis of your current processor with an apples-to-apples look at our rates and present it back to you. We can meet for a few minutes or even send it back via email or fax. The small amount of time invested to review your current fees and compare may provide a significant monthly savings.

I use PayPal...
PayPay makes sense for small companies in the beginning. If you are steadily processing $2,000 a month in charges, it's time for the benefits and savings of a Merchant Services account. A merchant services account lends more credibility, less hoops for your customers, better customer support, and can save you money.

I use my cousin's service...
We agree that you should have a personal contact with your merchant services account. That is what we offer - personal account management. Would you like an analysis just to keep him honest?

I have low rates...
That's great. We're glad you are keeping on top of them. Please consider us for an audit in six months. Interchange usually increases rates twice a year, and your rates may change.